Hello ! Welcome and Namaste to you all .
Today we are going to practice 30MCQs from the chapter “Public Service Charter”. You can download all these questions from below “Download here” option.
1- A citizen’s charter is ?
Ans:- Commitment of the organ, high standard services, service providers towards
2- Which country is credited with the introduction of the citizens charter?
Ans:- United Kingdom
3- What is a citizens charter?
Ans:- A set of commitment by public services
4- Citizen’s charters in Nepal ideally include?
Ans:- Service standard and performance targets
5- The main aim of a citizens charter is to?
Ans:- Improve public service quality
6- Which of the following is a principle of a citizen’s Charter?
Ans:- Government services, educational institutions, transparency
7- A Key element of citizens charter is?
Ans:- Clear communication of standards
8- Which organization oversees the implementation of the Citizen Charter in Nepal?
Ans:- Office of the Prime Minister and Council of Ministers
9- Which principles ensure that services are delivered fairly and impartially?
Ans:- Transparency
10- Citizen’s charter aims to make Public Service more?
Ans:- Accessible and efficient
11-Which of the following is a benefit of a citizens charter?
Ans:- Enhanced public trust
12- Which of the following is not a component of citizens charter?
Ans:- Political camping strategies
13- A citizen Charter promoted?
Ans:- Transparency and Accountability
14- Citizens charters are designed to serve?
Ans:- The general public
15- Which sector is most likely to benefit from the implementation of the citizens charter?
Ans:- Public Sector
16- Citizens charters help in reducing?
Ans:- Public Grievances
17- Which principle of citizens charter focuses on timely delivery of service?
Ans:- Responsiveness
18- Citizens charters are part of which type of governance?
Ans:- Participatory
19- A citizens charter should be?
Ans:- Clear and User friendly
20- Monitoring and evaluation of citizen’s charter should be?
Ans:- Continuous and Regular
21- The concept of citizen charters is related to?
Ans:- Enhancing public sector performance
22- Citizens charter can lead to?
Ans:- Better relationship between Government and citizen
23- Citizen charters helps to?
Ans:- Simplify Service procedures
24- Which is an essential feature of a citizens charter?
Ans:- Service commitment to the public
25- Citizen charters help to create a culture of?
Ans:- Accountability and Responsibility
26- Which of the following is not a principle of Citizen Charter in Nepal?
Ans:- Taxation
27- A successful citizens charter should lead to?
Ans:- Public confidence in government services
28- Citizens charters in Nepal are mainly focused on?
Ans:- Government Services
29- The main aim of a citizens chapter in Nepal is to?
Ans:- Improve public service quality
30- What is a Citizen Charter?
Ans:- A set of commitment by a public service organization to its users
Note :- “Public Service Charter” synonym of “Citizen Charter” lies in 25th Section of 5th Preamble of Right to Information Act, 2064. In Nepali, Suchanako hak sambandhi ain, 2064. So, if you want to read this act in ease way.
Download MCQs :- PUBLIC SERVICE CHARTER
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