Hello ! Welcome and Namaste to you all .
Today we are going to practice 48 MCQs from the chapter “Function and Scope of Public Services”. You can download all these questions from below “Download here” option.
1- What is the main goal of public service?
Ans:- Serving citizens and society
2- The term “Public administration” primarily refers to
Ans:- Implement of government policies
3- The RTI Acts stand for
Ans:- Right to information
4-Which of the following principles is not associated with good governance?
Ans:- Corruption
5-Civil servants must be?
Ans:- Neutral and professional
6-Public accountability refers to?
Ans:- Being answerable for action and performance
7-E- governance promotes?
Ans:- Online and transparent public service
8-Who introduced the concept of bureaucracy as a formal system?
Ans:- Max weber
9-What does the term red tape in bureaucracy mean?
Ans:- Excessive formalities and delay
10-What is a key challenge in public services delivery in developing countries?
Ans:- Poor infrastructure and corruption
11-Whistle blowers help in promoting?
Ans:- Transparency and Accountability
12- Which of the following is the benefit of transparency in public service?
Ans:- Increased Accountability
13- Public Service aims to produce?
Ans:- Public welfare
14- A key component of ethics in public service is?
Ans:- Integrity
15- What is neutrality in the context of public administration?
Ans:- Impartial execution of policies regardless of political changes
16- Freedom of information laws are crucial for?
Ans:- Promoting public trust and transparency
17- A responsible public servant is expected to?
Ans:- Uphold the constitution
18- The concept of minimum government, maximum governance is associated with?
Ans:- Efficient and lean government
19- Public services must be delivered?
Ans:- Impartially and fairly
20- Civil services part of which branch of government?
Ans:- Executive
21- The term good governance includes all except?
Ans:- Inefficiency
22- Public servants most avoid?
Ans:- Conflict of interest
23- Citizen charters is aimed at?
Ans:- Informing citizens about service and standards
24- Public Service values include all except?
Ans:- Opacity
25- Which of the following is a character of a good public servant?
Ans:- Accountability
26- What is meant by the term good governance ?
Ans:- Efficient, transparent and accountable Administration
27-What is e-governance?
Ans:- Delivery of government service Electronically
28-What is the main difference between public and private sector management?
Ans:- Public sector focus on Service Delivery over profit
29- Who is considered the father of modern public administration?
Ans:- Karl Marx
30- The term Bureaucracy is typically associated with?
Ans:- Public Administration
31- Which of the following is an ethical value in public service?
Ans:- Transparency
32- Which of the following best describe the principle of accountability in public service?
Ans:- Being answerable for action and decision
33- What is the Primary objective of public service?
Ans:- Serving the public interest
34- Which of the following promotes citizen participation in governance?
Ans:- Spoil system
35- What do you mean by B in the PODSCORB view forwarded?
Ans:- Budgeting
36- Who is considered as the father of public administration?
Ans:- Woodrow Wilson
37- De-centralization, In the context of Public Service Delivery, aim to?
Ans:- Move Service Delivery closer to citizen
38- The digital divide in the context of e-governance refers to the gap between?
Ans:- Those with the essays to ICT and those without
39- What does the term G2C in the context of e governance stand for?
Ans:- Government to Citizen
40- Which of the following is not considered a character of good governance?
Ans:- Centralization
41- Ethics in public service aim to?
Ans:- Build trust and integrity in governance
42- Ombudsman is a mechanism for?
Ans:- Redressal of public grievances against government officials
43- Code of conduct for public servants ensures?
Ans:- Ethical Behaviour
44- Which of the following is not a feature of public administration?
Ans:- Profit generation
45- Policy formulation is typically the responsibility of the?
Ans:- Legislators
46- The primary function of Public Administration is?
Ans:- To implement government policies
47- Participative management reinforces?
Ans:- Team Work
48- Which of the following concepts is associated with the “Minnowbrook” conference, 1968?
Ans:- New Public Administration
Download MCQs PDF:- Function and scope of public services
